This article describes how to start your computer by using a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with Microsoft Office for Mac applications. This kind of startup is known as a "clean startup" or "Safe Boot."
When you start your operating system by using a normal startup, several applications and services start automatically and then run in the background. These programs include basic system processes, antivirus software, system utilities, and other software. These applications and services can sometimes cause interference when you install or run Office for Mac. The steps in this article may help isolate the problem if you receive an error message when you install or start the product or if the application crashes or closes unexpectedly.
This article is intended for the beginning to intermediate computer user.
You may find it helpful to print this article before you follow the steps.
When you start your operating system by using a normal startup, several applications and services start automatically and then run in the background. These programs include basic system processes, antivirus software, system utilities, and other software. These applications and services can sometimes cause interference when you install or run Office for Mac. The steps in this article may help isolate the problem if you receive an error message when you install or start the product or if the application crashes or closes unexpectedly.
This article is intended for the beginning to intermediate computer user.
You may find it helpful to print this article before you follow the steps.